01
Emergency call
You call (833) 321-7153 and describe the leak, flood, or backup. We ask about the source, the square footage affected, and whether sewage is involved. Within minutes we dispatch the nearest crew. Most Sylmar addresses see a truck in 45 to 90 minutes, day or night.
02
Inspection and shutoff
A technician walks the property with a moisture meter and thermal imaging camera to map the water's path. We confirm the source is stopped, whether that's a slab leak, burst pipe, or toilet overflow. You get a clear scope before any equipment comes off the truck.
03
Extraction
We run a truck-mounted water extraction machine and wet/dry vacuum units to pull standing water from carpet, hardwood, tile grout, and crawl spaces. A sump pump handles basement flooding. Extraction on a typical 400-square-foot room takes 30 to 60 minutes.
04
Drying and monitoring
Industrial air movers and dehumidifiers go down, and we set a hygrometer to track humidity. We return daily to log readings with a moisture meter. Most jobs hit dry standard in 3 to 5 days. Air scrubbers run the whole time if mold risk is high.
05
Final walkthrough
We take final moisture readings, confirm the structure is dry, and remove equipment. You get a written summary with photos and daily logs. If any drywall or baseboard needs replacement, we note it so you can schedule repairs with confidence.